Factory Capability & B2B Supply Chain FAQ
Q1
Do you provide professional OEM/ODM services? Can you develop products from a sketch?
A: Yes, we have an in-house R&D team with 10+ years of experience. We can transform your 2D sketches or AI design files into high-quality 3D plush samples. Prototyping usually takes 7–10 days with a 95% similarity rate.
Q2
What factory audits and product safety certifications do you hold?
A: Our factory is BSCI and Sedex audited. For product safety, we comply with EN71 (1,2,3), ASTM F963, and REACH standards. We can provide all necessary test reports to ensure smooth customs clearance in the US and EU.
Q3
What is your monthly production capacity and standard lead time for bulk orders?
A: Our monthly output is approximately 250,000 units. For a standard bulk order of 5,000 pcs, the lead time is 30–45 days after sample approval and deposit receipt. We also have a "Fast-Track" lane for urgent seasonal orders.
Q4
How do you ensure quality consistency and safety (e.g., metal detection)?
A: We follow strict AQL 2.5/4.0 inspection standards. Every single pet toy must pass through a high-sensitivity needle detector machine to ensure no metal fragments are left inside. We also welcome third-party inspections (SGS/TUV/ITS).
Q5
Can you source eco-friendly or recycled materials (e.g., GRS certified)?
A: Absolutely. To support sustainable branding, we can source GRS (Global Recycled Standard) certified fabrics and RPET (recycled polyester) fillings. We are highly experienced in manufacturing eco-friendly pet product lines.
Q6
Are you experienced in supporting Amazon FBA sellers? Can you provide labeling services?
A: Yes, we work with many top Amazon sellers. We provide full FBA preparation services, including SKU barcoding, FNSKU labeling, carton labeling, and strict packaging compliance to meet Amazon's warehouse standards.
Lawn Pet
