Q
Can you accept OEM or ODM?
Yes, OEM and ODM are welcome. We are fully capable of customizing any design, shape, and size according to the specific requirements of customers.
Q
What is your minimum order quantity?
Usually, the MOQ of products in stock is one carton. If there is no stock, the minimum order quantity for customized products is 1000+.
Q
Can you send free samples?
Yes, we can provide free samples; you only need to pay the express shipping fee.
Q
How long is the delivery time for samples?
For existing samples, it takes 3 working days. If you need your own design, it will take 7 working days, depending on whether you need a new printing screen or custom setup. We will respond quickly to your request.
Q
How long is the production lead time?
The minimum order quantity takes 10-15 days. We have a large production capacity and can ensure fast delivery even for large quantities.
Q
If I need my own design, what file format do you need?
We have our own design team in the office. Therefore, you can provide JPG, AI, CDR, or PDF, etc. We can even design a new one for reference for free. We will make 3D drawings for the mold or printing screen according to the technology for your final confirmation.