Q1. Who are we?
We are an established factory that began operations in 2017. We specialize in supplying high-quality products to major global markets, including South America, Eastern Europe, Western Europe, North America, Africa, Northern Europe, and Southern Europe.
Q2. How do we control the product quality?
Quality control is strictly managed. We provide a free pre-production sample before mass production begins, and a final thorough inspection is always performed before shipment by our independent quality inspection team.
Q3. What can you buy from us?
We offer a wide range of products including dog collars, dog leashes, dog harnesses, dog leads, and customized OEM pet items. Custom options for logos and designs are supported starting from a low MOQ of 10 pieces.
Q4. What is the typical leading time?
Generally, standard order fulfillment and production take about 7 to 15 days, though the exact timeframe varies depending on the specific order size.
Q5. What payment methods do you accept?
To provide a convenient purchasing experience, we accept multiple secure payment options, including PayPal, T/T Bank Transfer, and Western Union.
Q6. What is your after-sales support policy?
We continuously track all shipments until our clients safely receive the goods. If you ever have any questions or require support regarding our products, you can contact us at any time for prompt assistance.
Lawn Pet
