Q1. Are you a factory?
Yes, we are not only a factory but also act as a designer. We can design if you have some special requirements on the product.
Q2. How can I get the sample?
After approving the design material and printing or embroidery, you pay the sample cost, and we will make the sample for you. We will provide photos of the sample once finished. If you feel it is okay, we will send the sample to you. If you place an order, the sample fee will be returned.
Q3. How can we control the quality of the goods?
We have strict quality control in the production process. You can arrange for a third-party inspection company to come to inspect the goods after mass production has been finished.
Q4. How about the shipping?
You can use your own forwarder to ship the goods. We will deliver the goods to your forwarder's warehouse. We also have well-cooperated forwarders; if you are not convenient with this part, we can arrange our forwarder to ship the goods for you.
Q5. Do you support customization or OEM/ODM orders?
Yes, we provide full customization options. You can send us your design files, requirements, or physical samples, and our professional development team will create corresponding samples for you.
Q6. What materials are used for the production of the products?
We prioritize premium safety standards. Our products are made from high-grade fabrics and soft fillings, which comply with standard requirements to ensure comfort, durability, and safety.
Lawn Pet
