Q
Are you a factory?
We are a factory and trading company with a large production base and complete supply chain. We strictly control product quality and production efficiency to ensure we provide you with competitive prices and stable delivery times.
Q
Do you support OEM/ODM customization?
Yes, we support OEM/ODM customization. We have a large production base and a complete supply chain. We strictly control product quality and production efficiency to ensure that we can provide you with competitive prices and stable delivery times.
Q
What is your Minimum Order Quantity (MOQ)?
Our standard MOQ is 1000 units, but we fully understand the needs of new buyers. Depending on product complexity and potential for cooperation, we offer flexible solutions, including small trial orders (e.g., 500 units). We look forward to building a long-term partnership with you!
Q
Is the price inclusive of shipping cost?
Our listed prices are typically FOB (Free On Board) or EXW (Ex-Works), excluding international shipping costs. However, we have a dedicated logistics team that can recommend the most cost-effective and efficient shipping solutions (sea freight, air freight, or express delivery) based on your destination and order quantity.
Q
What payment methods do you accept?
We accept multiple secure payment methods, including T/T (Telegraphic Transfer), L/C (Letter of Credit), Trade Assurance, and credit cards. New customers can trade through international platforms with protection for a secure transaction!
Q
How do you ensure product quality?
We implement strict quality control (QC) from raw material procurement to production. Every batch undergoes full or random inspection before shipment, and we can provide third-party test reports. Samples are available for confirmation, and our products comply with international standards. We also offer reliable after-sales support!
Lawn Pet
