What are your minimum order quantity (MOQ) requirements?
Our MOQ varies by product. For most items, the MOQ is one carton (from 25 to 100 pcs depending on the reference), but we are open to discussions for customized orders or samples. Please contact us to confirm the MOQ for your desired product.
Can you provide samples?
Yes, we provide samples to help you evaluate the quality of our products. Sample costs and shipping fees apply, which can be reimbursed upon placing a bulk order. Please get in touch for further details.
What payment methods do you accept?
We accept secure payment options through Alibaba Trade Assurance, PayPal, T/T (Telegraphic Transfer). For bulk orders, a deposit is required, with the balance payable before shipment.
How long is your production lead time?
Our typical production lead time is 5-10 days, depending on the order size and product type. For urgent orders, please contact us to discuss expedited production options.
Do you offer OEM/ODM services?
Yes, we specialize in OEM/ODM services. We can customize designs, packaging, and branding according to your requirements. Please provide your specifications or contact us for assistance with your customization needs.
What is your quality control process?
We follow strict quality control measures at every production stage, from material sourcing to final inspection. Each product undergoes thorough checks to ensure it meets our high standards. We also welcome third-party inspections. We are obtaining ISO 9001 certification, which will be effective by mid-2025.
Lawn Pet
